FAQS

FREQUENTLY ASKED QUESTIONS

General questions

1. WHAT FORMS OF PAYMENT DO YOU ACCEPT?

I accept cash, check and credit card.

  • If you prefer to pay via credit card let me know ahead of time.  I will email you an invoice where you can pay online.
  • Final payments are due when job is complete and delivered.

2. WHERE ARE YOU LOCATED?

I am located in Owasso and work out of my house.  This allows me to meet clients where meeting at your house or business is more convient. 

For quick pick-up and delivery I can meet at a local coffee shop, Quick Trip or wherever it is convient.

3. DO YOU SHIP MY ITEMS?

No I do not ship originals, and do not want you to ship to me.  There have been rare circumstances but in those cases we will openly communicate.

4. DO YOU REQUIRE A DEPOSIT?

In most cases I do not require a deposit.  Except if the esimated project is more than $1,000 and will require a 25% deposit.  Final payment is due upon completion.

Other times where I may ask for a deposit is a large purchase of something I must make on your behalf.

Photo Scanning questions

1. HOW CAN I ESTIMATE HOW MANY PHOTOS I HAVE?

A good way to estimate the number of loose photos you have, is stack them.  One (1) inch equals 100 photos.  Ideally you will stack a batch of photos between your fingers to reduce some gap. 

If your photos are in albums, that’s more challenging as there are a wide variety of album styles.  So, what I’ve done is grab of a variety of your albums.  Get an idea of Album 1 how many photos on average you may have per page.  It doesn’t have to be exact. Then multiply by number of pages.  Continue for the other albums.   

The average photo album may contain in the range of 200-600 photos depending on size and type.

2. I HAVE BOTH NEGATIVES AND PRINTS. WHICH IS BETTER?

Generally negatives are better than prints.  At the photo labs, there was generally cropping involved of the negatives when printing.  It may also depend on the quality of the negatives and the prints.  If there is damage or scratches to either of the sets.

3. WHAT IMAGE TYPE WILL I RECEIVE?

Since I’ve switched to camera scanning, the file format will be .NEF.  However the final digitized photos will be JPG.  Uncompressed TIFF format is optional by request for a surcharge.

4. WHAT IS INCLUDED IN THE SCANNING?

Each item is quickly dusted (I use a dust blower specifically for photos), and scanned using a camera scanning sytem.  This allows for archival quality digital images which offers increased flexibility for enlarging, editing, and printing.

After the scanning is complete, then each photo is manually edited to include quick color correction, dust filtering and cropping if needed.

5. DO YOU RESTORE PHOTOS?

Yes!  That is one of my favorite services to offer.  I love recreating what may be missing.  Check out my portfolio for samples of my work. 

The pricing varies by condition and level of restoration at a $60 hourly rate.

6. HOW WILL MY DIGITIZED PHOTOS BE ORGANIZED?

There are a few options here.  However individual folders will be created that correlate with the group of photos being scanned.  The physical and digitial can be cross-referenced when returned. 

GET IN TOUCH

Have any questions about my services or anything at all? Feel free to drop me a line in the contact form or email me at:

EMAIL: info@moorereflections.com

BUSINESS HOURS: Monday – Friday 9-5

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